FAQ
You've Got Questions, We've Got Answers!
🕯 Candle Pouring Party FAQ
How do I book a candle pouring party?
It’s easy! Just click the link at the top of this page (Candle Making Workshops) or shoot us a text message @ (918) 710-9450 to reserve a date and time that works best for your group. Whether you're celebrating a birthday, planning a date night, or organizing a corporate event—we've got you covered.
How many people can attend?
We can host groups as small as 2 and as large as 25. It’s perfect for intimate hangouts or full-blown parties. Got a bigger group? Reach out—we’ll see what we can do!
What’s included in the party?
Each guest gets to pick their own candle jar, choose from over 50+ fragrances, and create a custom candle with help from our team. We also offer seasonal jar options and themed party setups throughout the year!
How long does a party last?
Most parties last around 45-60 minutes, depending on the group size and how many candles are being poured. It’s relaxed, fun, and just the right amount of crafty! (Reach out to us if you have bigger groups and want a longer reserved time!)
Can we bring food or drinks?
Yes! You're welcome to bring snacks, cake, or drinks (non-alcoholic or BYOB depending on your group and event). Let us know ahead of time and we’ll help set the vibe.
Is there an age requirement?
Guests must be at least 5 years old to participate, and kids under 13 will need to be accompanied by an adult. Safety first—especially when working with hot wax!
Do the candles go home with us the same day?
Candles need about 2 hours to fully set. You can shop our store while you wait, grab a bite nearby, or come back later to pick them up. We can also ship them for an extra fee if needed.
💡 General FAQ
Can I customize my order?
Totally! Most of our products can be customized- just simply reach out to us before placing your order and we can talk about your options!
Do you offer wholesale or bulk orders?
We sure do! Whether you're a boutique or just planning a large event—we'd love to work with you. Head over to our "Wholesale & Custom Candles" page or email us at thecandlewarehouse@yahoo.com for more info.
Do you accept returns or exchanges?
Because our products are handmade and often customized, we don't accept returns—but if something arrives damaged or you have an issue, please contact us within 7 days and we’ll make it right!
How long will it take to get my order?
Most orders ship out within 2–5 business days, but custom items may take a little longer. If you’re in a rush, just reach out and we’ll do our best to help!
Where are you located? Can I shop in person?
Yes! Our store location is:
16 W 2nd Street, Sand Springs, Oklahoma.
Here you can shop our full line of handmade goods in person. You can even join us for candle-DIY pouring parties. We would love for you to come see us!
🌿 Ingredient FAQ – What’s Inside Matters
Are all your products really handmade?
Yes! Every single item is made with love by our small team right here in Sand Springs, Oklahoma. From designing and printing to pouring and packaging, we handle everything in-house!
Are your products made with clean ingredients?
Yes! We use high-quality, clean ingredients across all of our products—from candles and wax melts to diffusers and sprays. That means no harsh chemicals, no phthalates, and no unnecessary junk—just formulas you can feel good about.
What kind of wax do you use in your candles?
We use a premium soy wax blend that is clean-burning and long-lasting. Just a beautiful burn with incredible scent throw.
What are your fragrances oils made from?
Here at The Candle Warehouse we only use carefully selected fragrance oils that are completely free of phthalates and other harmful additives. All of our fragrance oils avoid carcinogens, toxins, and other hazardous chemicals commonly found in fragrance oils. While our entire line of fragrance oils are non-toxic, many of our scents even include essential oil blends for an extra touch of nature.
Are your products cruelty-free?
All of our items are cruelty-free. We never test on animals—just happy humans who love handmade goods!